A high-quality illustration of Microsoft Outlook used as a CRM tool, displaying emails, contacts, and calendar integration in a colorful modern business environment.
1. Introduction
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Outlook CRM & Programmatic aur digital marketing landscape ka short overview
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CRM tools ki importance
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Programmatic vs Display advertising ka bhi context
2. What is Outlook CRM?
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Definition & concept
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Why businesses use Outlook as a CRM
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Benefits for small and medium businesses

3. How to Use Outlook as a CRM
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Step-by-step guide (setup, contacts, calendar, tasks)
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Integrations & plugins
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Best practices for customer relationship management in Outlook

4. Advantages and Limitations of Outlook CRM
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Pros: cost-effective, easy adoption
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Cons: scalability issues, limited automation
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Comparison with dedicated CRMs (HubSpot, Salesforce, Zoho)

5. Programmatic Advertising vs Display Advertising
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Definition of programmatic ads
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Definition of display ads
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Key differences in technology, targeting, automation, cost

6. Advantages of Programmatic Advertising
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Real-time bidding
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Data-driven targeting
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High efficiency
7. Advantages of Display Advertising
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Simplicity
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Brand visibility
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Cost predictability
8. Outlook CRM in the Digital Marketing Ecosystem
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How CRM data can be used in programmatic campaigns
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Connecting customer insights from Outlook to advertising platforms

9. Programmatic vs Display: Which is Better for Your Business?
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Case studies / examples
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When to use programmatic
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When to use display
10. Conclusion
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CRM + Advertising synergy
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Final recommendations